Moderne is a fashion and arts platform that both, promotes and fulfills orders of various brands, and promotes the music of various artists.

The sole purpose of this platform is to create a great, immersive customer experience by fulfilling orders, while giving creatives a platform where their art is promoted.

We do not claim ownership of any brands, music, or other intellectual property being promoted on our platform, except for the merchandise explicitly branded as Moderne. All content, including but not limited to, music tracks, images, and brand names, remain the property of their respective owners.

Moderne is committed to fully crediting every artist and brand promoted through our platform. We ensure that all promotions clearly acknowledge the original creators and their respective works. Moderne does not profit from background music. If you believe that we have not properly credited your work, please contact us at support@moremoderne.store so we can rectify the issue promptly.

 

Fraud Prevention:

Moderne takes fraud prevention seriously. All high-risk fraud orders will be reviewed and, if necessary, cancelled to protect our customers and our business. If your order is cancelled due to fraud concerns, you will be notified, and any payment made will be refunded.

 

Exchanges and Returns:

 We understand that sometimes exchanges and returns are necessary. Moderne offers a flexible exchange and return policy. If you are not satisfied with your purchase, you may return or exchange it under the following conditions:

- The item must be returned within 30 days from the date of purchase.

- The item must be in its original condition, unworn, and with tags attached.

- Proof of purchase must be provided.

 

Customer Support and Satisfaction:

 At Moderne, customer satisfaction is our top priority. We strive to ensure that every interaction with our platform is seamless and enjoyable. To enhance your shopping and browsing experience, we offer the following:

 

Customer Support:

 Our dedicated customer support team is available to assist you with any inquiries or issues you may encounter. We are committed to providing timely and effective solutions to ensure your satisfaction. 

Feel free to contact us anytime at info@craftmoderne.store

 

Incentives and Discounts:

 We appreciate our customers and frequently offer spontaneous discounts and promotions as a token of our gratitude. Keep an eye on our site, email, and SMS for exclusive offers.

 

Split Payments with Klarna:

 Please note that split payments using the Klarna payment service are not available for gift card purchases. If you wish to use Klarna for a portion of your purchase, please note that the full amount cannot be paid with a gift card.

 

- **Expiration:** Our gift cards do not have an expiration date, providing you with the flexibility to use them at your convenience.

 

- **Non-Refundable:** Gift cards are non-refundable and cannot be exchanged for cash, except where required by law.

 

- **Lost or Stolen Cards:** Treat your gift card like cash. Lost or stolen gift cards cannot be replaced or refunded.

 

- **Balance Inquiries:** You can check the balance of your gift card online or by contacting our customer service team.

 

Limitation of Liability:

 In no event shall Moderne, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services.

 

Music Curation:

As part of our commitment to enriching your experience, we curate personalized music playlists to accompany your browsing and shopping journey. Enjoy handpicked tracks from various artists as you explore our platform.